Privacy

Signing up for email needs only your email address. We take it only if you type it into the form and confirm it. Ordering the Family Box gift involves more, and the next section covers that.

What we do with it. We send you an occasional email when we publish a new guide, or when the paid kit is ready to buy. That is the whole purpose. We do not sell it, rent it, or pass it to anyone for their own use.

Where it is stored. With Brevo, an email service based in France, acting as our processor. Data stays in the EU.

How long we keep it. Until you unsubscribe, or until the list is shut down. Every email carries an unsubscribe link and it works immediately.

Your rights. You can ask what we hold, ask for a copy, ask us to correct it, or ask us to delete it. Email hello@bannermedia.ltd and we will do it. If we handle that badly you can complain to the Information Commissioner’s Office at ico.org.uk.

What we receive.

• Your name and email address, as the buyer. The payment provider handles your payment, and we never see your card number.
• Your parent’s name, and their email address or phone number for the calls.
• Scans and phone photos of the family papers.
• What your parent tells us on the calls. This can include details of living relatives.

Why we use it. To deliver the order. For you, the lawful basis is our contract with you. For your parent, it is our legitimate interest in delivering a gift bought for them.

Who else handles it. To read and transcribe documents, we use Claude, an AI assistant made by Anthropic, a US company. Anthropic’s data processing terms cover the transfer to the US. Our email provider holds the emails we exchange. Both act as our processors.

Living people. We leave living people out of anything shared or published. We send the AI assistant only what it needs to read a document, and nothing more about living relatives.

How long we keep it. We delete the scans, photos and call notes 90 days after we hand over the record, or sooner if you ask. We keep order and payment records for as long as tax law requires. The finished record belongs to your family.

Your rights. The rights listed above apply here too, and your parent can use them as well.

We count page visits and clicks on four buttons: downloading the skill (skill-download), signing up for email (news-signup), and the gift reserve and waiting-list buttons (gift-reserve and gift-waitlist). The counting uses Umami, a privacy-focused analytics tool, and its script is served from this site, not from another company’s.

It sets no cookies and stores nothing on your device to recognise you later. It does not record your name or email address. If your browser sends a Do Not Track signal, nothing is counted. We do not sell or share these counts.

There are no advertising trackers and no third-party scripts. The site is static files served from a CDN.

Tin Chest writes about people who are dead, from public records. Living people are not published without their agreement, and material about them is held back from anything public.

Last updated: 18/10/2026